The Western Virginia CoC uses a Homeless Management Information System (HMIS) to store client-level data. The HMIS system is a multi-CoC implementation that also includes Richmond, Fredericksburg and the Virginia Balance of State.

“The Homeward Community Information System (HCIS) is a HIPAA-compliant online database used to record information on client needs, characteristics, and services.

The use of Homeless Management Information System (HMIS) is required to receive funding from: HUD (U.S. Dept. of Housing and Urban Development), DHCD (Virginia Department Housing and Community Development), and the United Way of Greater Richmond/Petersburg.

Partner agencies have access to a common set of tools and agree to uphold standards of privacy and confidentiality as a condition of continued use. Homeward provides training and technical assistance to agencies and users participating in the system.”

Excerpt from Homeward.Org, July 7, 2019

Download the current HCIS Policy and Procedures Manual

Users can find up to date documents, data entry steps and resources at Homeward’s Website