Centralized Housing Intake

Centralized Housing Intake (CHI) is the centralized entry point to the homeless services for households who are homeless or at risk of homelessness in the City of Harrisonburg, City of Winchester. Counties of Rockingham, Clarke, Frederick, Shenandoah, Warren, and Page.

The phone number for Centralized Housing intake is (540) 271-1701.

The hotline is staffed with Housing Counselors who can help callers look at various options and (when available) refer them to available housing programs. During the initial phone call, the Counselor will ask questions that will help determine the caller’s eligibility for services with local agencies where they might find help for their particular situation. Information Collection The caller will be asked for consent for each household member to be entered into our database.

The Housing Counselor will provide information about local emergency shelters and additional resources available at the time and send a referral to the appropriate agency. That agency will then contact the caller to schedule an appointment.